Organisations are increasingly looking to record staff telephone calls, whether in response to specific regulatory requirements or for their own particular business needs. This eBook explores the implications of the GDPR for this type of call recording.
This code of practice explains the rights of individuals to access their personal data. It also clarifies what you must do in this regard to comply with your duties as a data controller. These rights and duties are set out in sections 7–9A of the Data Protection Act 1998 (DPA) and are often referred to […]