The right to be informed covers some of the key transparency requirements of the GDPR. It is about providing individuals with clear and concise information about what you do with their personal data.
Organisations are increasingly looking to record staff telephone calls, whether in response to specific regulatory requirements or for their own particular business needs. This eBook explores the implications of the GDPR for this type of call recording.
This code of practice explains the rights of individuals to access their personal data. It also clarifies what you must do in this regard to comply with your duties as a data controller. These rights and duties are set out in sections 7–9A of the Data Protection Act 1998 (DPA) and are often referred to […]